Press Release

ControlScan Releases Security Awareness Training for the Frontline Employee

Retailers and franchise businesses especially benefit from interactive, education-rich program

ATLANTA, Oct. 24, 2013 - Payment security and compliance solution provider ControlScan has released an all-new program in its popular security awareness training series, aimed exclusively at equipping frontline employees with the information and best practices they need to ward off payment data thieves.  

Security awareness training is critical for frontline employees within the retail and franchise sectors, where skimming and other point-of-sale terminal attacks are prevalent. According to ControlScan's annual survey of Level 4 merchants, brick-and-mortar retailers continue to lag behind online stores when it comes to payment security and compliance awareness.

"One of the best data security defenses a retailer or franchise business can establish is a customer-facing staff that's fully aware of their surroundings," said Timothy Thomas, director of product management, ControlScan. "While data security isn't in the typical frontline employee's job description, security awareness training can help make it a natural part of their role in interfacing with customers and taking payments."

ControlScan provides merchants with easy access to its on-demand security awareness training, presenting it in a non-technical, easily-consumable manner via the PCI 1-2-3 compliance service. A guided, high-touch system for understanding and navigating the security requirements of the PCI Data Security Standard (DSS), PCI 1-2-3 is delivered to merchants worldwide through ControlScan's partnerships with hundreds of merchant service providers (MSPs).

As with all PCI 1-2-3 components, the security awareness training programs can be white labeled, giving the MSP full control of their brand and the merchant experience. Merchant-related benefits of ControlScan security awareness training include:

  • On-demand access to fit the trainee's schedule;
  • Video format for easy consumption; and
  • Downloadable certificate upon completion.

"Security awareness training is fundamental to the success of our partners as well as their merchants who have frontline employees," said Thomas. "This interactive, education-rich program will prove especially beneficial in the upcoming holiday season.

About ControlScan
Headquartered in Atlanta, ControlScan delivers unified security and compliance solutions that help small and mid-sized businesses secure sensitive data and comply with information security and privacy standards. We support business owners, franchisees and merchant service providers with technology, services and expertise for PCI DSS, HIPAA and EI3PA compliance; vulnerability detection and risk mitigation; POS, e-commerce and mobile security; and more. For more information, please visit or call 1-800-825-3301.