Press Release

ControlScan Releases the Payments Industry's Leading-Edge "Smart" SAQ

Merchant service providers applaud all-new, innovative design that removes complexity and improves merchant engagement

ATLANTA, Aug. 13, 2013 - Payment security and compliance solution provider ControlScan has taken a fresh approach to the Payment Card Industry Self-Assessment Questionnaire (PCI SAQ), creating an all-new "smart" version that significantly simplifies SAQ completion and revalidation for merchants of all sizes. The freshly released ControlScan SmartSAQ maintains the integrity of the traditional SAQ while removing the complexities that can cause merchant error and abandonment.

To reduce business risk, ISOs, acquirers and other merchant service providers (MSPs) encourage the merchants they serve to become compliant with the PCI Data Security Standard (DSS) and validate that compliance by completing the SAQ; however, ControlScan's most recent study of small merchant PCI compliance found that only 30 percent of survey respondents had completed an SAQ for their business. Many of those not completing the SAQ process said they simply couldn't understand what was required of them, while others said they were "still working on it."

"While SmartSAQ will benefit any size merchant, we were specifically interested in resolving the longstanding problem of the small merchant's successful SAQ completion," said Steve Robb, senior vice president of products and services, ControlScan. "The risk that small merchants represent has been a sticking point for the MSPs ControlScan serves, so we designed SmartSAQ from the ground up to eliminate confusion and enhance MSP-merchant engagement."

SmartSAQ is an interactive, cloud-based application that features a contemporary user interface, intuitive question presentation and go-to support tools that save merchants time while boosting their SAQ success rate. In addition, unique customization and configuration capabilities enable MSPs to optimize their SAQ deliverable for increased merchant engagement. These options include the ability to easily integrate the MSP's brand identity as well as their program-specific policies and procedures for compliance validation. SmartSAQ can also be configured to reflect MSP-specific payment services and applications.

"SmartSAQ is exactly what our merchants have been asking for," said Kyle Spring, compliance specialist for Basys Processing, one of several ControlScan partners that pilot tested the all-new solution. "Now we can provide our merchants a simpler, quicker and more effective way to maintain compliance that doesn't feel like a hassle."

ControlScan is currently delivering SmartSAQ to its payments industry partners. Merchant service providers who are interested in partnering with ControlScan to better secure their merchants and reduce business risk are encouraged to visit or call 1-800-825-3301.

About ControlScan
Headquartered in Atlanta, ControlScan delivers unified security and compliance solutions that help small and mid-sized businesses secure sensitive data and comply with information security and privacy standards. We support business owners, franchisees and merchant service providers with technology, services and expertise for PCI DSS, HIPAA and EI3PA compliance; vulnerability detection and risk mitigation; POS, e-commerce and mobile security; and more. For more information, please visit or call 1-800-825-3301.