More Than Cost: New Concerns Driving POS Technology Adoption
ControlScan and the Electronic Transactions Association (ETA) partnered to investigate the influencers driving merchants' decisions to adopt new payment acceptance technologies. Nearly 250 small and mid-sized new businesses responded to our joint survey, providing an in-depth look at their POS challenges and opportunities.
Access this webinar replay to gain key insights from the ControlScan-ETA POS Technology Adoption Survey:
Which decision-making variables merchants say are even more important than cost;
Why certain merchants easily transitioned to EMV, while others were doomed from the start;
Who physical and online merchants turn to for information on emerging POS technologies; and
How consumer influence impacts merchants' decisions as well as POS technology design.