SOC Analyst Level II

Website controlscan ControlScan, Inc.

ControlScan is a recognized leader in cybersecurity, helping businesses everywhere secure their IT networks and protect payment card data. Our “We’ve Got Your Back” brand promise inspires an internal culture of customer-centric teamwork, empowered employees, spirited collaboration, and a place where folks enjoy coming to work every day. Join us and learn why more than 1.7 million businesses—including retailers, restaurants, hotels, healthcare providers and educational institutions—have benefitted from our managed security and compliance solutions.

Position Description:

The SOC Analyst Level II will build, analyze and monitor enterprise information systems infrastructures at the network, host and application level.  The SOC Analyst Level II must be knowledgeable of emerging cyber tools, threats, techniques, and vulnerabilities to support business growth. This role will operate within our 24x7x365 Security Operations Center in support of our Managed Detection and Response team.


  • Analyze and respond to security threats from Firewall (FW), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Antivirus (AV), Network Access Control (NAC) and other security threat data sources
  • Configure, manage, and upgrade FW, IDS, IVS, IPS, NAC, Encryption and a wide variety of other security products/appliances
  • Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems
  • Respond to inbound requests from clients via phone and other electronic means for technical assistance with managed services
  • Respond to clients in a timely manner (within documented SLA) to support, threat and other cases
  • Provide support and collaboration to Systems Engineers and oversight to SOC Analyst Level I
  • Document actions in cases to effectively communicate information internally and to clients
  • Respond to needs and questions of clients concerning their access to network resources through their managed device
  • Adhere to policies, procedures, and security practices
  • Resolve problems independently and understand escalation procedure


  • 3+ years of Information Security or Networking Experience preferably in a Security Operations Center environment
  • College degree preferred, but a high school diploma or equivalent is required for employment
  • Working knowledge of Routing and Access Control Devices
  • Experience with Mobile Device Management
  • Experience with Malware analysis and System Audits
  • Practical experience with TCP/IP networking
  • Requires experience with Linux, Windows and Network Operating Systems
  • Experience working with customers to ensure satisfaction and overall success of managed services
  • Preferred candidates will have one or more certifications in Security/Networking including Security+, CEH/GCIH/CCNA, or other security-specific vendor/product certifications
  • Prefer 3+ years of full-time experience with one or more of the following security products: Splunk, Atlassian, Cisco, Sophos, Sourcefire, IPTables, Snort, ModSecurity, Nessus, Checkpoint, ISS, Juniper/Netscreen, Tipping Point, ClamAV, Palo Alto or other technologies
  • Critical thinking and problem solving skills
  • PASSION for information security and data security
  • Open to working alternate shifts

 Our Perks:

  • Work/life balance
  • Competitive health care and 401(k) benefits, including our company match
  • Company paid life, short term and long term disability insurance
  • Paid time off and nine paid holidays
  • Casual dress code
  • Opportunities for continuous learning and development
  • Career growth opportunities
  • Employee recognition
  • Generous employee referral bonus program

If you are interested in being considered for this opportunity, please send your resume and salary requirements to

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