PCI DSS Best Practices for Micro-Merchants

As a follow-on to our November 2010 Webinar, Diversity Reigns When it Comes to PCI Compliance for Level 4 Merchants, we're taking a closer look at the smallest of the small merchants – the micro-merchants – to better understand the unique challenges they face with PCI compliance.

Micro-merchants employ fewer than 10 employees and rarely process more than 250,000 credit card transactions annually. Their size and limited resources greatly impact how they perceive data security and the steps they take to protect cardholder data.

Join ControlScan and Merchant Warehouse in a discussion about the most common myths and stumbling blocks faced by micro-merchants on the road to achieving PCI compliance, and what can be done to better educate and guide merchants throughout the process.


  • Key findings related to the micro-merchant as discovered in the 2010 ControlScan and Merchant Warehouse joint merchant study
  • Commons myths and stumbling blocks
  • Best practices for micro-merchants and acquirers

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Speaker Biographies

Chris Bucolo, Senior Manager, Security Consulting, ControlScan
Chris Bucolo is senior manager of security consulting for Atlanta-based ControlScan, a company specializing in data security and compliance solutions for small and medium sized businesses. Chris has over 25 years' experience in the payments and financial technology industries, and his expert commentary has appeared in several notable publications as well as AP stories and live television interviews. Chris is also a regular speaker at payments industry events. He holds a BA in Government from Lafayette College and an MBA in Finance from St. Joseph's University.

Marianne Rocco, Marketing Director, Merchant Warehouse
Marianne Rocco is the Director of Marketing & Communications for Merchant Warehouse since 2009. She has extensive corporate and executive marketing and product management experience with AT&T, RCN, SeaChange International, as well as small- to medium-sized technology companies. Rocco received her Bachelors and MBA from Duke University and Boston College, respectively, and is a former officer in USAF.

Markiyan Malko, PCI Security Compliance Officer and Program Manager, Merchant Warehouse
Markiyan Malko has served as PCI Security Compliance Officer and Program Manager for Merchant Warehouse since 2004. He has extensive experience in developing secure payment processing software solutions and was one of the company’s champions for the inclusion of encryption and tokenization in all of MerchantWARE products. Malko is responsible for ensuring Merchant Warehouse is a PCI DSS compliant service provider, that Merchant Warehouse products meet PA-DSS certification standards, and that their merchants are able to comply with PCI Compliance regulations. He received his Bachelors degree from Wentworth Institute of Technology.